FAQ: 5 Essential Questions To Ask When Buying Attachments
- Are you an internet retailer?
- How do you handle parts, service, and warranty?
- Who engineers and designs your products and what are your quality standards?
- Are you legitimate?
- Can you recommend any other attachment companies?
Beware of internet only companies. Many establishments make misrepresentations of their businesses by claiming to be a manufacturer direct to the customer, when they are truly distributors, they are the middlemen. They do not have decades of experience manufacturing attachments. They may show photos online, but they are not accurate and can be misleading, you may not be getting what you see online. Ask how long the company has been in business and ask if you can come to their location and see their attachments in person. Ask how many people does the company employ? Check with the Better Business Bureau website for a rating of the business, so you can confirm information. Also, check product and business reviews by customers. You are better off doing business with an established retailer who manufactures and sells attachments, rather than an internet company that merely distributes attachments.
At Quick Attach Attachments, we do sell online and offer a variety of online services to our customers, but we are the manufacturer, selling factory direct to you!
Beware of companies that do not have a dedicated parts and service department. Some establishments do not have specialized parts and service technicians. It can be very difficult to get in touch with someone if you have questions about your attachment or issues with the product. It is important for you to have a qualified, dedicated person to service your needs after the attachment purchase. Also, make sure you have a legitimate warranty certificate and find out where your attachment would be fixed and how you will be guaranteed a quality product with no defects.
At Quick Attach Attachments, you can speak directly to our parts and service manager who will answer any of your attachment questions and attend to all of your parts and service needs. We offer over-the-phone diagnostics and troubleshooting and we will work with you until you are completely satisfied with your attachment and its performance. We have a solid warranty certificate and on the rare occasion, should you need assistance, we offer quick fix and ship turnaround directly at our factory, so you can get your attachment back to work. We are also ISO 9001:2008 certified, so you can rest assured knowing that your attachment has been made to the highest of standards and specifications.
Beware of companies that do not engineer their own products. Some establishments do not have qualified engineering departments which can cause quality issues as well as safety issues. You want to be certain that your attachment is designed and manufactured with the latest technology and safety features. Ask if they are ISO Certified. Do their mechanical/design engineers have college degrees and accreditations? What kind of engineering software do they use? Do they have product manuals? Do they have a quality-control process? Ask to see pictures of their manufacturing facility and engineering departments as well as their offices. A picture is worth a thousand words.
At Quick Attach Attachments, we have a team of qualified, experienced, and degreed mechanical/design engineers bringing quality products to you. We pay the utmost attention to safety and details so you get attachments loaded with features and benefits. We use the most innovative engineering systems and software along with offering detailed product manuals with each of our attachments. We are held to the highest quality-control standards with our state-of-the-art manufacturing facility and our ISO Certified Processes. We look forward to sending you pictures of our facilities and answering any of your questions.
If we can’t earn your direct business, let us help you and recommend other industry leading retailers such as Erskine®, Bobcat®, Caterpillar®, John Deere®, Kubota®, or Case/New Holland®. We want you to be satisfied with your experience and we are here to help.